Using a Malcolm Baldrige framework to understand high-performing clinical microsystems
نویسندگان
چکیده
منابع مشابه
Using a Malcolm Baldrige framework to understand high-performing clinical microsystems.
UNLABELLED BACKGROUND, OBJECTIVES AND METHOD: The Malcolm Baldrige National Quality Award (MBNQA) provides a set of criteria for organisational quality assessment and improvement that has been used by thousands of business, healthcare and educational organisations for more than a decade. The criteria can be used as a tool for self-evaluation, and are widely recognised as a robust framework for ...
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ژورنال
عنوان ژورنال: Quality and Safety in Health Care
سال: 2007
ISSN: 1475-3898,1475-3901
DOI: 10.1136/qshc.2006.020685